Noticeboard

The surgery will be CLOSED on Monday 28th of September for the public holiday. If you require urgent medical advice please contact your local pharmacy, minor injury unit or call NHS 24 on 111.

Currently we are not booking flu clinics, information so far from the Health Board and Scottish Government is that we will vaccinate the 18-64 year  olds at risk category and this will be carried out in the surgery, we will notify you when the clincs are available for booking. 

All other flu vaccinations will be carried out in the community, a letter will follow soon to advise you of this from either the Health Board or Scottish Government.

Our Practice Policy for COVID-19 - https://www.northcotesurgery.com/info.aspx?p=4

Coronavirus - Visit the NHS inform website or call 0800 028 2816 for general information and advice. If you have symptoms STAY HOME and call NHS 24 on 111.

The Monday evening clinics at the surgery are currently SUSPENDED, we will close at the normal time of 6pm.

Prescriptions - We are NOT issuing early or extra prescriptions. To reduce the number of patients attending the surgery, a number of pharmacies offer a collection service and we would be happy to give your prescriptions to their driver.

The surgery will be CLOSED every Tuesday between 12.30 - 13.30 for the forseeable future for staff training. For urgent matters, there will still be a telephone service.

LGBT Health and Wellbeing COVID 19 Support

Online booking of GP appointments via. Patient Access is currently SUSPENDED due to coronavirus.

We now require 48 HOURS to process ALL PRESCRIPTION REQUESTS. Prescriptions will be available for collection at the surgery after 48 hours from the request. This change is due to increased pressure on resources, thank you for your co-operation and understanding.

Click here to apply for Patient Access to make appointments and order repeat prescriptions online.

 

Accessibility Statement for My Surgery Website

This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • the website is available with an integrated screen reader plugin Browsealoud.
  • the website is available with an integrated screen reader plugin Userway.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • video streams do not have captions
  • functionality inserted into the website via iframes

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Disproportionate burden

Link Description

Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).

My Surgery Website is a content management system and don’t control the content users add.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

My Surgery Website is a content management system and don’t control the content users add.

Content that’s not within the scope of the accessibility regulations

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 10th September 2020. The test was carried out My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 10th September 2020. It was last updated on 10th September 2020.

 
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