Noticeboard

The surgery will be CLOSED on Monday 28th of September for the public holiday. If you require urgent medical advice please contact your local pharmacy, minor injury unit or call NHS 24 on 111.

Flu Vaccine: We are now currently booking flu vaccination appointments for the patients detailed below. Information from the Health Board and Scottish Government is that we will vaccinate the 18-64 year olds at risk category and this will be carried out in the surgery, please call the surgery to book an appointment for the vaccine.

All other flu vaccinations outwith this category will be carried out in the community, a letter will follow soon to advise you of this from either the Health Board or Scottish Government.

Our Patient Access online sign up system is currently down, we hope to have this back up and running as soon as possible. We apologise for any inconvenience.

Our Practice Policy for COVID-19 - https://www.northcotesurgery.com/info.aspx?p=4

Coronavirus - Visit the NHS inform website or call 0800 028 2816 for general information and advice. If you have symptoms STAY HOME and call NHS 24 on 111.

The Monday evening clinics at the surgery are currently SUSPENDED, we will close at the normal time of 6pm.

Prescriptions - We are NOT issuing early or extra prescriptions. To reduce the number of patients attending the surgery, a number of pharmacies offer a collection service and we would be happy to give your prescriptions to their driver.

The surgery will be CLOSED every Tuesday between 12.30 - 13.30 for the forseeable future for staff training. For urgent matters, there will still be a telephone service.

LGBT Health and Wellbeing COVID 19 Support

Online booking of GP appointments via. Patient Access is currently SUSPENDED due to coronavirus.

We now require 48 HOURS to process ALL PRESCRIPTION REQUESTS. Prescriptions will be available for collection at the surgery after 48 hours from the request. This change is due to increased pressure on resources, thank you for your co-operation and understanding.

Click here to apply for Patient Access to make appointments and order repeat prescriptions online.

 

 

Practice Management

Stephen Allan Practice Manager

Natalie Dobson Deputy Practice Manager

Catherine Cox Staff/Office Manager

Sarah Leggatt Deputy Staff/Office Manager

Allison Montgomery Admin Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Nicola Walker Medical Secretary

Sandra McLean GMS Contract Officer

Reception

Jennifer McConnell

Sarah Leggatt

Zoe McLean

Rosaleen Mulrine

Olivia Charles

Davina Weir

Margaret Kelly

Claire Henderson-Smith

Iona Tierney

Priyanka Chandi

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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