Practice Management

Stephen Allan Practice Manager

Natalie Dobson Deputy Practice Manager

Catherine Cox Staff Manager

Sarah Gilchrist Rota Coordinator/Deputy Staff Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Nicola Walker Medical Secretary

Sandra McLean GMS Contract Officer

Reception

Jennifer McConnell - Senior Receptionist/Administrator

Zoe Cosh

Olivia Charles  - Rota Coordinator

Davina Weir

Iona Tierney

Laura Nimmo

Angela McClelland

Letisha Ewart

Keri McDonald

Lucy Duffy

Stephanie Beggs

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

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