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Noticeboard

We now require 48 HOURS to process ALL PRESCRIPTION REQUESTS. Prescriptions will be available for collection at the surgery after 48 hours from the request. This change is due to increased pressure on resources, thank you for your co-operation and understanding.


There has been a stock shortage for this years child flu vaccine for 2-5 year olds. The surgery are receiving limited and sporadic stock. Please call the surgery for further information.


The surgery has an NHS Advanced Physiotherapist - Kirsty Anderson, for more information please see the 'Clinics & Services' tab.


We would like to give a warm welcome to our new Practice Nurse, Alice Herrington.


Travel Clinic - Unfortunately due to unforeseen circumstances, we are not able to provide this service at present. We appreciate your understanding at this time and we will update the website once the clinic is restarted. For a list of private travel clincs please see the following page: Private Travel Clinics.


We would like to welcome our new GP Registrars, Dr Waters and Dr Forrest.


We would like to give a warm welcome back to Dr Grieve who has joined the surgery on a permanent basis.


Click here to apply for Patient Access to make appointments and order repeat prescriptions online.


Our next public holiday date - 25th and 26th of December 2019


Child Immunisations are moving out of the GP Surgery:- From the 10th of September 2018 your child will receive their immunisations at Community Centre for Health, 547 Dumbarton Road, G11 6HU.


For self treatment and advice on who to contact please visit NHS Choices or Know Who To Turn To


Since the 1st January 2018 510 patients have failed to attend an appointment after receiving a text reminder - This is the equivalent of 85 HOURS of clinical time. If you do not require your appointment please inform the surgery - we have a cancellation line and also a text service where you can reply CANCEL.



 

Contact Details

Complaints

We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let us know as soon as possible ideally, within a matter of days because this will enable us to establish what happened more easily. If it is not possible to do that, please let us have details of your complaint at the earliest opportunity and within 6 months of the incident that caused the problem, or within 6 months of discovering that you have a problem, provided this is within 12 months of the incident.

Complaints should be addressed to the Practice Manager. He/she will explain the complaints procedure to you and will make sure that your concerns are dealt with promptly. It will be a great help if you are as specific as possible about your complaint. Clinical complaints will ultimately be dealt with by one of the GP Partners. Wherever possible this will not be the doctor named in the complaint, although he/she will be involved in the investigation.

Address book Address

2 Victoria Circus
Glasgow
G12 9LD

Telephone Numbers Telephone Numbers

Telephone:
0141 339 3211
Out of Hours:
111
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

PLEASE NOTE THIS SERVICE CANNOT BE USED TO CANCEL APPOINTMENTS OR SEEK MEDICAL ADVICE PLEASE TELEPHONE THE SURGERY.

 
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